Order information

Tiles / FLOOR TILES

From 15 sqm we deliver according to the shipping information without shipping costs, unless otherwise stated. For order quantities from 5 sqm up to 15 sqm, we charge a surcharge for small quantities of EUR 238.00 (VAT 19% DE). In general, a minimum order quantity of 5 sqm applies. The exact order quantity depends on the format.

Please calculate the offcut. Depending on the type of installation, this can be 10 – 15 % or higher.

Skirting Boards

A minimum order quantity of 10 running meters per material and format is applied to skirting boards. Skirting boards can only be ordered in combination with tiles.

Orders are always placed in running meters (rm). The single piece of skirting boards is between 0.20 m and 0.90 m long.

Delivery times Europe

Formats up to 60 x 60 cm ℹ️

We need 2 weeks for production and 1 week for shipping. After 3 weeks (sometimes 4 weeks) the order is delivered.

Format 80 x 80 cm ℹ️

/ 100 x 100 cm ℹ️

≈ 39.4" x 39.4"

We need 3 weeks for production and 1 week for shipping. After 4 weeks (sometimes 5 weeks) the order is delivered.

Packaging

We deliver tiles and floor tiles on Euro pallets 120 x 80 cm ℹ️

or special one-way pallets with or without wooden crate. About 34 sqm of material fit on one pallet. Each pallet weighs a maximum of 1,000 kg.

Tiles in the format 30.5 x 30.5 cm / 61 x 30.5 cm / 40 x 40 cm ℹ️

are usually delivered in boxes on a pallet.

Note: When unpacking the tiles in format 60 x 60 cm ℹ️

/ 80 x 80 cm ℹ️ / 100 x 100 cm ℹ️ , make sure that the tiles are removed evenly from the pallet. There must be no excess weight on one side. We accept no liability for damage caused by incorrect unpacking.

Installation

All tiles should be laid by a professionally qualified person. We accept no liability for improper installation.

The first impression

Water is required (and recycled) for production. The tiles are packed immediately after production. Therefore, the tiles should be allowed to dry thoroughly after delivery. Tiles that have not dried appear darker. The right colour tone comes with drying. It is like after a rain: the floor dries and becomes lighter.